> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mem0.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Automated Email Intelligence

> Capture, categorize, and recall inbox threads using persistent memories.

This guide demonstrates how to build an intelligent email processing system using Mem0's memory capabilities. You'll learn how to store, categorize, retrieve, and analyze emails to create a smart email management solution.

## Overview

Email overload is a common challenge for many professionals. By leveraging Mem0's memory capabilities, you can build an intelligent system that:

* Stores emails as searchable memories
* Categorizes emails automatically
* Retrieves relevant past conversations
* Prioritizes messages based on importance
* Generates summaries and action items

## Setup

<Tabs>
  <Tab title="Platform">
    Before you begin, ensure you have the required dependencies installed:

    ```bash theme={null}
    pip install mem0ai openai
    ```
  </Tab>

  <Tab title="Open Source">
    Here we use **Mem0 open source** (`Memory`): all local, no API keys needed for memory. Vectors in **Qdrant**, LLM and embeddings via **Ollama**.

    ### Installation

    Install the required dependencies:

    ```bash theme={null}
    pip install mem0ai qdrant-client openai ollama
    ```

    Then start Qdrant and pull the Ollama models:

    ```bash theme={null}
    docker run -d -p 6333:6333 qdrant/qdrant
    ollama pull llama3.1:latest
    ollama pull nomic-embed-text:latest
    ```

    <Note>You can swap `nomic-embed-text` for any Ollama-supported embedding model (e.g., `snowflake-arctic-embed`, `mxbai-embed-large`). Just update the `model` in the `embedder` config and set `embedding_model_dims` in the Qdrant config to match the model's output dimensions (768 for `nomic-embed-text`).</Note>
  </Tab>
</Tabs>

## Implementation

### Basic Email Memory System

The following example shows how to create a basic email processing system with Mem0:

<Tabs>
  <Tab title="Platform">
    ```python theme={null}
    import os
    from mem0 import MemoryClient
    from email.parser import Parser

    # Configure API keys
    os.environ["MEM0_API_KEY"] = "your-mem0-api-key"

    # Initialize Mem0 client
    client = MemoryClient()

    class EmailProcessor:
        def __init__(self):
            """Initialize the Email Processor with Mem0 memory client"""
            self.client = client

        def process_email(self, email_content, user_id):
            """
            Process an email and store it in Mem0 memory

            Args:
                email_content (str): Raw email content
                user_id (str): User identifier for memory association
            """
            # Parse email
            parser = Parser()
            email = parser.parsestr(email_content)

            # Extract email details
            sender = email['from']
            recipient = email['to']
            subject = email['subject']
            date = email['date']
            body = self._get_email_body(email)

            # Create message object for Mem0
            message = {
                "role": "user",
                "content": f"Email from {sender}: {subject}\n\n{body}"
            }

            # Create metadata for better retrieval
            metadata = {
                "email_type": "incoming",
                "sender": sender,
                "recipient": recipient,
                "subject": subject,
                "date": date
            }

            # Store in Mem0 with appropriate categories
            response = self.client.add(
                messages=[message],
                user_id=user_id,
                metadata=metadata,
                categories=["email", "correspondence"],

            )

            return response

        def _get_email_body(self, email):
            """Extract the body content from an email"""
            # Simplified extraction - in real-world, handle multipart emails
            if email.is_multipart():
                for part in email.walk():
                    if part.get_content_type() == "text/plain":
                        return part.get_payload(decode=True).decode()
            else:
                return email.get_payload(decode=True).decode()

        def search_emails(self, query, user_id, sender=None):
            """
            Search through stored emails

            Args:
                query (str): Search query
                user_id (str): User identifier
                sender (str, optional): Filter by sender email address
            """
            # For Platform API, all filters including user_id go in filters object
            if not sender:
                # Simple filter - just user_id and category
                filters = {
                    "AND": [
                        {"user_id": user_id},
                        {"categories": {"contains": "email"}}
                    ]
                }
                results = self.client.search(query=query, filters=filters)
            else:
                # Advanced filter - add sender condition
                filters = {
                    "AND": [
                        {"user_id": user_id},
                        {"categories": {"contains": "email"}},
                        {"sender": sender}
                    ]
                }
                results = self.client.search(query=query, filters=filters)

            return results

        def get_email_thread(self, subject, user_id):
            """
            Retrieve all emails in a thread based on subject

            Args:
                subject (str): Email subject to match
                user_id (str): User identifier
            """
            # For Platform API, user_id goes in the filters object
            filters = {
                "AND": [
                    {"user_id": user_id},
                    {"categories": {"contains": "email"}},
                    {"subject": {"icontains": subject}}
                ]
            }

            thread = self.client.get_all(filters=filters)

            return thread

    # Initialize the processor
    processor = EmailProcessor()

    # Example raw email
    sample_email = """From: alice@example.com
    To: bob@example.com
    Subject: Meeting Schedule Update
    Date: Mon, 15 Jul 2024 14:22:05 -0700

    Hi Bob,

    I wanted to update you on the schedule for our upcoming project meeting.
    We'll be meeting this Thursday at 2pm instead of Friday.

    Could you please prepare your section of the presentation?

    Thanks,
    Alice
    """

    # Process and store the email
    user_id = "bob@example.com"
    processor.process_email(sample_email, user_id)

    # Later, search for emails about meetings
    meeting_emails = processor.search_emails("meeting schedule", user_id)
    print(f"Found {len(meeting_emails['results'])} relevant emails")
    ```
  </Tab>

  <Tab title="Open Source">
    ```python theme={null}
    from mem0 import Memory
    from email.parser import Parser

    OLLAMA_URL = "http://localhost:11434"

    # Set up Mem0 with local providers
    memory = Memory.from_config({
        "vector_store": {
            "provider": "qdrant",
            "config": {
                "collection_name": "email_intelligence",
                "host": "localhost",
                "port": 6333,
                "embedding_model_dims": 768,
            },
        },
        "llm": {
            "provider": "ollama",
            "config": {
                "model": "llama3.1:latest",
                "temperature": 0,
                "max_tokens": 2000,
                "ollama_base_url": OLLAMA_URL,
            },
        },
        "embedder": {
            "provider": "ollama",
            "config": {
                "model": "nomic-embed-text:latest",
                "ollama_base_url": OLLAMA_URL,
            },
        },
    })

    class EmailProcessor:
        def __init__(self):
            """Initialize the Email Processor with Mem0 memory"""
            self.memory = memory

        def process_email(self, email_content, user_id):
            """
            Process an email and store it in Mem0 memory

            Args:
                email_content (str): Raw email content
                user_id (str): User identifier for memory association
            """
            # Parse email
            parser = Parser()
            email = parser.parsestr(email_content)

            # Extract email details
            sender = email["from"]
            recipient = email["to"]
            subject = email["subject"]
            date = email["date"]
            body = self._get_email_body(email)

            # Create message object for Mem0
            message = {
                "role": "user",
                "content": f"Email from {sender}: {subject}\n\n{body}",
            }

            # Create metadata for better retrieval
            # In OSS, categories are modeled as metadata fields
            metadata = {
                "email_type": "incoming",
                "memory_category": "email",
                "sender": sender,
                "recipient": recipient,
                "subject": subject,
                "date": date,
            }

            # Store in Mem0
            response = self.memory.add(
                message,
                user_id=user_id,
                metadata=metadata,
            )

            return response

        def _get_email_body(self, email):
            """Extract the body content from an email"""
            if email.is_multipart():
                for part in email.walk():
                    if part.get_content_type() == "text/plain":
                        return part.get_payload(decode=True).decode()
            else:
                return email.get_payload(decode=True).decode()

        def search_emails(self, query, user_id, sender=None):
            """
            Search through stored emails

            Args:
                query (str): Search query
                user_id (str): User identifier
                sender (str, optional): Filter by sender email address
            """
            if not sender:
                results = self.memory.search(
                    query=query,
                    filters={"user_id": user_id, "memory_category": "email"},
                )
            else:
                results = self.memory.search(
                    query=query,
                    filters={
                        "user_id": user_id,
                        "AND": [
                            {"memory_category": "email"},
                            {"sender": sender},
                        ]
                    },
                )

            return results

        def get_email_thread(self, subject, user_id):
            """
            Retrieve all emails in a thread based on subject

            Args:
                subject (str): Email subject to match
                user_id (str): User identifier
            """
            thread = self.memory.get_all(
                filters={
                    "user_id": user_id,
                    "AND": [
                        {"memory_category": "email"},
                        {"subject": {"icontains": subject}},
                    ]
                },
            )

            return thread

    # Initialize the processor
    processor = EmailProcessor()

    # Example raw email
    sample_email = """From: alice@example.com
    To: bob@example.com
    Subject: Meeting Schedule Update
    Date: Mon, 15 Jul 2024 14:22:05 -0700

    Hi Bob,

    I wanted to update you on the schedule for our upcoming project meeting.
    We'll be meeting this Thursday at 2pm instead of Friday.

    Could you please prepare your section of the presentation?

    Thanks,
    Alice
    """

    # Process and store the email
    user_id = "bob@example.com"
    processor.process_email(sample_email, user_id)

    # Later, search for emails about meetings
    meeting_emails = processor.search_emails("meeting schedule", user_id)
    print(f"Found {len(meeting_emails['results'])} relevant emails")
    ```

    <Note>
      **Categories vs Metadata:** The Platform version uses `categories=["email"]` which are AI-assigned by Mem0. In open source, categories are modeled as `metadata` fields (e.g., `memory_category`) that you set on each `add` call and filter on during search.
    </Note>
  </Tab>
</Tabs>

### Fetching Memories

You can fetch all the memories at any point in time using the following code:

<Tabs>
  <Tab title="Platform">
    ```python theme={null}
    meeting_emails = processor.search_emails("meeting schedule", user_id)
    for m in meeting_emails['results']:
        print(m['memory'])
    ```
  </Tab>

  <Tab title="Open Source">
    ```python theme={null}
    meeting_emails = processor.search_emails("meeting schedule", user_id)
    for m in meeting_emails["results"]:
        print(m["memory"])
    ```
  </Tab>
</Tabs>

## Key Features and Benefits

* **Long-term Email Memory**: Store and retrieve email conversations across long periods
* **Semantic Search**: Find relevant emails even if they don't contain exact keywords
* **Intelligent Categorization**: Automatically sort emails into meaningful categories
* **Action Item Extraction**: Identify and track tasks mentioned in emails
* **Priority Management**: Focus on important emails based on AI-determined priority
* **Context Awareness**: Maintain thread context for more relevant interactions

## Conclusion

By combining Mem0's memory capabilities with email processing, you can create intelligent email management systems that help users organize, prioritize, and act on their inbox effectively. The advanced capabilities like automatic categorization, action item extraction, and priority management can significantly reduce the time spent on email management, allowing users to focus on more important tasks.

***

<CardGroup cols={2}>
  <Card title="Tag and Organize Memories" icon="tag" href="/cookbooks/essentials/tagging-and-organizing-memories">
    Categorize email threads by sender, topic, and priority for faster retrieval.
  </Card>

  <Card title="Support Inbox with Mem0" icon="headset" href="/cookbooks/operations/support-inbox">
    Build customer support agents that remember context across tickets.
  </Card>
</CardGroup>
